Friday 21 June 2013

Aakhir Queue?

On a fine afternoon at home one day, I was at the public square anticipating my chance behind the Gas supply vehicle. 30 odd people across all age groups had put their daily chores on stand-by and assembled behind the much awaited lorry. The count was well beyond 50 the last time this vehicle had invaded the geography, almost making the vendor and his 3 ‘vassals’ instant kings without kingdom. They came from everywhere with empty cylinders loaded on their shoulders, scooters, bikes- unfailingly, first and foremost trying their luck at the fore end of the some sort of a staggered queue that had formed at that place, only to be informed by the vendor and rebuked by the people- “Kahan? Line lagao bhaiyya”. They’d then sniff for a chance all along the ‘line’, searching for a Pappu (read ‘acquaintance’) who’d adjust him with himself, before finally ‘sedimenting’ to their place at the bottom. This went on like a ritual.

At that juncture, I could not help recall the numerous escapades at my hostel mess queue in our first year. Dozens of starved denizens clamoring for space, close packed before the counter that held the day’s nutrients- fitting, fighting, struggling, grabbing, dodging and finally evading. Those who managed to get their plates, (without spilling its contents in an inmate’s pocket) took a seat to savor the day’s entertainment- watching others repeat the feat.  “This should be declared a sport”, would remark my friend, gesturing to the mob that would ravage the plate that would get replenished and robbed of rotis in precise spans of 300 and 3 seconds respectively. And if ‘special appetizers’ were on the menu, the pandemonium would drift to the other side of the counter as well, making the poor man who sat there and made accounts every day wielding pen and papers, seem helpless, lost and pitiable.

The scene barely got better in second year. Perhaps a misplaced sense of seniority imbued in people some sense of lining up. But there did exist a class of people, with their body mass exceeding their IQ, who consistently tend to warp, curve and disturb the local gravitational field, making others waste up to 40 minutes in the mess merely for the routine task of stuffing their stomachs.

India is a jam packed, resource starved nation of the busy and reckless middle class. So this seems the order of the day at banks, post offices, hospitals and other places where you got to wait for your turn and people seem to be taking Amitabh’s on-screen words- “Hum jahan khade ho jate hain, line wahin se shuru hoti hai…”, a little too seriously. Anxiety and restlessness often get the better of us and no one wants to be ‘a decent man in an indecent time’. Or it’s just the hurry to finish off and get our ass out of the mess. And just when we feel we’ve done good enough, in comes a distraction, marching straight to the counter, with some sifarish- inspiring disdain.

“Introduce a little anarchy, upset the established order and everything becomes CHAOS”

We’ve come across such Jugaad several times and felt cheated.

Sure, we need some ‘free energy’ to create order out of this chaos, and patience and the habit of queuing up do not come to us naturally. But these are traits we can acquire. Instead of behaving like headless chickens, we can show some common sense (which, these days, is not so common) to ensure things proceed amicably. This virtual rush and hurry, then makes us resort to malpractices like bribery, nepotism and lawlessness. How many times have we heard incidents of mob clashes at public places, stampedes near temples, adrenaline charged fans and violent protesters on a rampage and other such avoidable mishaps, causing valuable property to be ‘Destroyed in Seconds’, where a little planning and organization could have saved lives?

It’s a small thing indeed, but promises to make a substantial difference. ‘Everybody seems to have a clear idea of how other people should live their lives, but none about his/her own’. The age of revolutions is far behind us. Today it is only by such petty practices of self-tutoring, self-discipline and self-control that we can hope to wrought desirable changes at our homes, in our society and the nation at large.